Terms & Conditions
Thank you for taking a few moments to look at my shop policies.
WELCOME TO OUR SITE, BY USING IT YOU ARE AGREEING TO THE TERMS AND CONDITIONS STATED BELOW. BY PLACING AN ORDER WE WILL BELIEVE AND HOPE YOU HAVE READ AND UNDERSTOOD THESE TERMS. ONCE YOU HAVE MADE A PURCHASE FROM SOPHIE DARLING, WE WILL BE ENTERING INTO AN INFORMAL CONTRACT WITH YOU. YOUR CREDIT OR DEBIT CARD WILL BE CHARGED ON PLACING AN ORDER; WE WILL THEN DISPATCH THE GOODS. IF PAYMENT IS NOT CONFIRMED THE GOODS WILL BE WITHDRAWN AND THE SALE CANCELLED BY SOPHIE DARLING.
SOPHIE DARLING AND SOPHIE SAUNDERS DESIGN LTD RESERVES THE RIGHT TO CANCEL THE ORDER AT ANY TIME.
PRICES AND AVAILABILITY OF GOODS MAY CHANGE AT ANY GIVEN TIME.
ANY ITEMS ORDERED THAT ARE OUT OF STOCK WILL BE DISPATCHED TO YOU IMMEDIATELY THEY BECOME AVAILABLE ONCE AGAIN. WE WILL INFORM YOU BY EMAIL IF THIS IS THE CASE. YOU MAY IN THIS SITUATION CANCEL THE ORDER AND RECEIVE A FULL REFUND.
- What is the legal basis for processing the data?
If you have made a purchase on our website or subscribed to our newsletter you will receive marketing communications from us. On every mail we send you will have the option to unsubscribe. Alternatively you can email us anytime to unsubscribe.
- Managing your personal data
When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.
- What data is being collected?
We only store the personal data you have provided. We do not store or see any credit card information on systems. All credit card transactions are cleared using Stripe.
- Will the data be shared with any third parties?
We do not sell trade or rent your personal information to others.
- Using your personal data for direct marketing
Based on your marketing preferences, we use your email to send you details of our latest products and promotions.
EVERY EFFORT HAS BEEN MADE TO ENSURE DESCRIPTIONS, PHOTOGRAPHIC REPRODUCTIONS AND SPECIFICATIONS OF PRODUCTS ARE CORRECT. HOWEVER, DUE TO THE HAND-PRINTED NATURE OF SOME OF OUR PRODUCTS, SLIGHT VARIATIONS WILL OCCUR. WE TRY TO REPRESENT OUR GOODS AS ACCURATELY AS POSSIBLE IN OUR ONLINE SHOP ON THIS SITE, WE CANNOT GUARANTEE COLOURS ARE DIRECTLY REPRESENTATIONAL ON SOCIAL MEDIA. PLEASE BE AWARE THAT COLOURS MAY VARY ACCORDING TO THE DEVICE YOU VIEW THE SITE ON.
ALL HAND PRINTED SCARVES DIFFER IN PRINT PLACEMENT AND INK COLOURS WILL VARY.
DELIVERY, CUSTOMS AND EXCISE
When ordering through Sophie Darling for delivery in a non- EU country, you may be required to pay duties and taxes, which will be charged when the packet reaches its destination. Any additional amount due to customs clearance will be charged to you directly. Sophie Darling has no control over such amounts. Customs policies vary widely from country to country so, for more information, we suggest that you check with the relevant customs office or an international transport provider that carries out deliveries to that jurisdiction.
You must comply with all laws and regulations in the country where you receive the product. It is important for our international customers to be aware that international shipments may be also opened and inspected by customs authorities.